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Attributes of a Product Manager

Communication (drafting)

Sean Horgan

Summary

1. Engaging and poised communicator, enthusiastic but not overbearing

2. Not defensive when ideas are challenged, respectful of other views

3. Presents methods, rationale, & findings in a compelling and persuasive manner

4. Engages cross-functional teams as part of product design and development, identifies and resolves conflicts

Attributes

1. Engaging & poised communicator

Accepts

Brandolini's law⁠

: The amount of energy needed to refute bullshit is an order of magnitude bigger than that needed to produce it.

2. Not defensive when ideas are challenged...

Accept

Miller's law⁠

: “that in order to understand what someone is telling you, it is necessary for you to assume the person is being truthful, then imagine what could be true about it.”

Accept

Sayre's law⁠

: “In any dispute the intensity of feeling is inversely proportional to the value of the issues at stake.”. E.g. Academic politics is the most vicious and bitter form of politics, because the stakes are so low.

3. Presents methods, rationale, & findings in a compelling and persuasive manner

If there is one skill that pays dividends at every level it would be the ability to get people on board with your ideas.

⁠

https://www.linkedin.com/pulse/magic-behind-mckinseys-captivating-slides-visualsculptors/⁠

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From

https://www.theanalystacademy.com/consulting-slide-structure/⁠

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4. Engages cross-functional teams as part of product design and development, identifies and resolves conflicts

References

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https://anawab.com/presentation-power-ups-for-storytellers/amp/?__twitter_impression=true⁠

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https://medium.com/lessons-from-mckinsey/the-pyramid-principle-f0885dd3c5c7⁠

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Start with the answer first.

Group and summarize your supporting arguments.

Logically order your supporting ideas.

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The Secret to a Great Planning Process — Lessons from Airbnb and Eventbrite⁠

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Von Restorff effect⁠

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Quotes

“The most important thing in communication is hearing what isn't said” — Peter Drucker

1. Engaging & poised communicator

2. Not defensive when ideas are challenged...

3. Presents methods, rationale, & findings in a compelling and persuasive manner

4. Engages cross-functional teams as part of product design and development, identifies and resolves conflicts

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